My memory of Dean’s response is that he was rather dismissive. Being the sensitive little thing that I am, I felt somewhat wounded by this exchange. Looking back now, almost 3 years later, I can now see this exchange from a different perspective. The perspective of someone with a little more experience, and a few more battle scars.
With my 20/20 hindsight, I can see how I must have appeared to Dean. A youngish business person, with no real experience leading large IT teams, suggesting that I knew better than a veteran of the technology industry, author of several books and creator of the Scaled Agile Framework. Looking at the situation through this lens, I find myself squirming with embarrassment at my own arrogance.
Fast forward to the present day, I am an SPCT, making a living from helping enterprises implement SAFe. As a consultant I get to see and learn from many different approaches to implementing SAFe and launching Agile Release Trains. I encounter people every day, who think they know better, and I find myself bristling, perhaps in the same way that Dean bristled when I questioned the value of PI Planning.
While this could be the same arrogance, I displayed back at that SPC class in Boulder, I hope the root cause is actually something different. I now believe. (Ok. I’m now channeling Agent Fox Mulder!) Seriously though, my experiences and those of others in the community who have chosen to share their experiences have convinced me that perhaps we should listen before passing judgement. I think +Henrik Kniberg put it best in his recent talk about SAFe at Lego: “SAFe = Shu-level scaling”.
|Slide from "Is SAFe evil?" presented by|
Lars Roost & +Henrik Kniberg at +GOTO Conferences
Launching an Agile Release Train with that very first all-hands PI Planning event is a terrifying thought for many new to SAFe. Without an experienced SAFe practitioner on had to lead the way through the courage of their convictions that it will work, new trains start to devise a plot for a “soft launch”. Not unlike my first attempt at PI Planning with the EDW Release Train. The end result often being equally as soft.
No matter how soft the launch, almost without fail, the team is inspired by big room planning. They decide to do it again in 12 weeks time, but this time better. Still not ready to go all in. They make some changes, to make the next event a little more like textbook PI Planning. The second event is a raging success. Everyone is self congratulatory, They have improved so much. They are making great progress. Clearly the more structured, full scale PI Planning approach is for fools. In the end, it’s all a matter of perspective. How can you be great if you don’t know what great looks lke? And there it is, just as Jim Collins observed - Good is the enemy of great.
The more poor PI Planning I see, the more I believe that the formula is almost fool proof. No matter how underprepared you are, or how many corners you cut, there is always a good outcome and a little taste of the magic. Perhaps it is just like sex and pizza, even when it is bad it is good. These days Dean likes to rib me about all the “workarounds” we did with EDW. It’s all good natured fun. We did what we did because we had no choice. Dean understands that, but, he also knew something we didn’t. If there is magic in SAFe it is in PI Planning and you just have to experience it to believe it.